Ecclesfield Group Practice

96a Mill Road, Ecclesfield, Sheffield, South Yorkshire, S35 9XQ 688 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 63 of 128
 
31st August 2023


The team are and have been consistently caring with excellent professional boundaries. Always happy to help where they are able and follow up on what they say they are going to do. Sometimes it is getting an appointment though under current circumstances that's understandable.

Suggested improvements
N/a.........

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th August 2023


Beat doctors I been with very helpful and always solves problems

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th August 2023


Was pleasantly surprised to be only number 2 in a queue (usually twentysmth.) and been able to get the appointment same day.

Suggested improvements
Keep it up.

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th August 2023


Caller system, can be on phone as caller number 16 and goes down so slowly, may still be there nearly an hour later, to then be told no appts when eventually answer.

Suggested improvements
I don't kniw really is difficult but think better when you rang and would ger thru within 15 mins, not queuing as long.

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th August 2023


Takes ages to get through on the phone when you do the people are excellent but can't help you...........

Suggested improvements
Nothing really

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 63 of 128

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Resources

Short link to review Ecclesfield Group Practice: http://iwgc.net/ejfmr